I read this the other day:

People judge others’ actions by their effects and their own actions by their intentions.
~ Augsburger

Usually we judge our intentions to be good so we discount the effects our actions or non-actions have on others. We excuse ourselves for not following through on things we said we would do because we are busy or stressed. Yet we often don’t give others the same latitude. We expect others to fulfil their obligations regardless of how busy or stressed they are.

As Christians, God expects us to treat others the way we want to be treated. So there are two things to consider: To what extend do my actions fail to match my intentions? And do I appreciate the intentions of others when their actions fall short of my expectations?